At Joya Golf, accessible from https://joya-golf.com/, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Account login details

Transaction Information

  • Order details

  • Payment status (payment data is processed securely by third-party gateways)

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and manage orders

  • Provide customer support

  • Communicate order updates and service information

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized access

3. Multi-Vendor Marketplace Disclosure

Joya Golf operates as a multi-vendor marketplace.
To fulfill orders:

  • Relevant customer information may be shared with the vendor selling the product

  • Vendors are required to use customer data only for order fulfillment and support

Vendors are not allowed to misuse or share customer information.

4. Payment Information

  • Payments are handled through secure third-party payment gateways

  • Joya Golf does not store your full payment card details

  • Payment providers follow industry-standard security practices

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember user preferences

  • Analyze site traffic

You can disable cookies through your browser settings, but some features may not function properly.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access

  • Data loss

  • Misuse or disclosure

However, no method of online transmission is 100% secure.

7. Third-Party Services

Our website may include links or services provided by third parties.
Joya Golf is not responsible for the privacy practices or content of third-party websites.

We encourage users to review third-party privacy policies separately.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce policies

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Withdraw consent

To exercise your rights, contact us using the details below.

10. Children’s Information

Joya Golf does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: info@joya-golf.com